Terms of Service

1. Introduction & Acceptance of Terms

Welcome to www.acouturecharm.com (the "Site"), an e-commerce platform specializing in fashion apparel, footwear, and accessories for men, women, and children. By accessing or using our Site, you agree to comply with these Terms of Service ("Terms"). If you do not agree, please refrain from using our services.

2. Account Responsibilities

To place orders, you may need to create an account. You are responsible for:

• Maintaining the confidentiality of your login credentials.
• Providing accurate and current information.
• All activities under your account.

We reserve the right to suspend accounts for suspicious activity or violations of these Terms.

3. Product Information & Order Terms

We offer a curated selection of footwear (casual, formal, and orthopedic), apparel (shirts, skirts, polo shirts), and accessories. While we strive for accuracy:

• Product colors may vary due to screen settings.
• Sizes are based on standard measurements; refer to our sizing guides.
• Orthopedic footwear is designed for comfort but is not a substitute for medical advice. Consult a healthcare professional for specific conditions.
• Children's footwear should be selected based on fit and safety standards. We are not liable for improper use.

Orders are subject to availability. We may cancel orders due to stock discrepancies.

4. Payment, Shipping, Returns

Payment: We accept major credit cards and PayPal. Prices are in USD and exclude taxes/shipping unless stated.

Shipping: Delivery times vary by location. Risk of loss transfers upon delivery.

Returns: Unused items in original packaging may be returned within 30 days. Footwear hygiene liners must be intact for eligibility. Final sale items (e.g., personalized products) are non-returnable.

5. Intellectual Property Rights

All content on the Site (logos, designs, text) is owned by AcoutureCharm or licensors. Unauthorized use is prohibited. Product names/brands (e.g., "Chanel") are trademarks of their respective owners.

6. Disclaimers & Limitations of Liability

General: Products are provided "as is." We disclaim implied warranties (merchantability, fitness for purpose).

Category-Specific Disclaimers:

• Footwear: Orthopedic or comfort features are not medical devices. We are not liable for injuries from improper use.
• Children's Products: Buyers assume responsibility for ensuring age-appropriate use and safety.
• Apparel: Follow care instructions to maintain quality. We are not responsible for damage due to improper care.

In no event shall AcoutureCharm be liable for indirect, incidental, or consequential damages.

7. Governing Law & Dispute Resolution

These Terms are governed by the laws of [Insert Jurisdiction, e.g., Delaware, USA]. Disputes will be resolved through binding arbitration, waiving class actions.

8. Contact & Effective Date

For questions, contact us at [email protected]. These Terms are effective as of the date above and may be updated periodically.